buySAFE Privacy & Security Policy
Last Updated on 06/13/2005
This privacy statement covers the site www.buySAFEShopping.com. We at buySAFE,
Inc. ("buySAFE", "us,""we"or "our") take our responsibility to protect the
privacy and confidentiality of consumer information very seriously. Because we
care about maintaining your trust and confidence, we have adopted the practices
described in this Privacy and Security Policy.
buySAFE, Inc is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.buysafe.com. Because we want to demonstrate our commitment to our users' privacy, we have disclosed our privacy practices to TRUSTe for review to ensure our compliance with best practices.
Questions or Concerns
If users have questions or concerns regarding this statement, you should first contact Customer Support by phone at 1-888-9-BONDED, fax at 703.778.4455, email at customersupport@buySAFE.com, or by mail at 1600 Wilson Blvd, Suite 600, Arlington, VA 22209. If you do not receive acknowledgment of your inquiry or it is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process (http://www.truste.org/consumers/watchdog_complaint.php). TRUSTe will serve as a liaison with the Web site to resolve users concerns. However, please understand the TRUSTe program covers only information that is collected through this Web site.
Information Collection and Use
Information Collection
buySAFE, Inc. is the sole owner of the information collected on
www.buySAFEShopping.com. buySAFE, Inc. collects email address information only
from users on our Web site.
Why Personal Information is Needed
The personal information we collect is limited to your email address and is
necessary for us to accomplish important features of our services. Your contact
information is used to maintain communications about our services.
Profile
We store information that we collect through cookies, and/or third parties to
create a profile of our users. A profile is stored information that we keep on
individual users detailing their viewing preferences. Consequently, collected
information is tied to the users' personally identifiable information to
provide offers and improve the content of the site for the user. This profile
is used to tailor a user's visit to our Web site and to direct pertinent
marketing promotions to them. We do not share your profile with other third
parties.
Cookies and Log Files
Cookies
A cookie is a piece of data stored on the user's computer tied to information
about the user. We use both session ID cookies and persistent cookies. For the
session ID cookie, once users close the browser, the cookie is deleted. A
persistent cookie is a small text file stored on the user's hard drive for an
extended period of time. Persistent cookies can be removed by following
Internet browser help file directions.
By allowing a cookie to be set by our site, users do not need to log in with a
password more than once, thereby saving time while on our site. If users reject
the cookie, they may still use our site. The only drawback to this is that the
user will be limited in some areas of our site. For example, the user will not
be able to participate in any of our sweepstakes, contests or monthly drawings
that take place. Persistent cookies enable us to track and target the interests
of our users to enhance the experience on our site. See the "Profile"section.
We use an outsourced analytics program for understanding usage of our Web site.
This application sets a cookie from a third party domain. This third party is
not permitted to use these cookies served on our site for any secondary
purposes.
Our site has no third party advertising. We do not link the information we store
in cookies to any personally identifiable information you submit while on our
site.
Log Files
All web servers create and use log files to some extent. buySAFE does not use
intrusive log files, but uses ordinary web-logging to assess and improve the
functionality of www.buySAFEShopping.com. The log files track internet protocol
(IP) addresses, browser type, referring/exit pages, platform type, date/time
stamp, and number of clicks to analyze trends, administer the site, track
user's movement in the aggregate, and gather general information about which
pages are visited. IP addresses, etc. are not linked to personally identifiable
information.
Clear Gifs (Web Beacons/Web Bugs)
Clear gifs are non displayed graphics that are used for the purpose of
additional statistical analysis. Clear gifs are present on most of our pages
for this purpose only. We also use clear gifs in our HTML-based emails to let
us know which emails have been opened by the recipients. This allows us to
gauge the effectiveness of certain communications and the effectiveness of our
marketing campaigns. If users would like to opt-out of these emails, please see
the Opt-out section.
Disclosure of Information
We do not disclose any personally identifiable information collected through
the site whether publicly listed elsewhere or not, except as disclosed in this
statement or as required by law.
buySAFE reserves the right to disclose to third parties aggregate usage
statistics that do not contain personal information. In no event will buySAFE
include personal information in any such disclosure.
Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith belief
that such action is necessary to comply with an appropriate law enforcement
investigation, current judicial proceeding, a court order or legal process
served on our Web site, or as required by law.
buySAFE shares personally identifiable information with our surety partners for
the sole purpose of completing the bond application and delivering the bond(s)
for transactions following the sale of a Sealed item.
Business Transitions
In the event buySAFE goes through a business transition, such as a merger,
being acquired by another company, or selling a portion of its assets, users'
personal information will, in most instances, be part of the assets
transferred. If as a result of the business transition, the users' personally
identifiable information will be used in a manner different from that stated at
the time of collection they will be given choice consistent with our
notification of changes section.
Communications from the Site
Members who submit their email address to buySAFE will occasionally receive
information on products, services, special deals, and a newsletter.
Choice/Opt-out
Users who no longer wish to receive our newsletter, special offers, and
promotional communications may opt-out of receiving these communications by
replying with "unsubscribe" in the subject line in the email or email us at
customersupport@buySAFE.com. The user may also opt-out by contacting us
at 703.778.4445, or sending a letter to 1600 Wilson Blvd, Suite 600, Arlington, VA 22209.
Users of our site are always notified when their information is being collected
by any outside parties. We do this so our users can make an informed choice as
to whether or not they should proceed with services that require an outside
party.
Referral Function
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friend's name and email address. We will
automatically send the friend a one-time email inviting them to visit the site.
Confidentiality and Security
We protect your personal information. We restrict access to personal
information about you to those employees who need to know that information to
provide products or services to you.
We maintain physical, electronic, and procedural safeguards that comply with
federal and state regulations to guard your nonpublic personal information.
Changes to This Privacy Policy
If we decide to amend this policy at any time, we will inform you of changes as
required by law. We will post changes to this privacy and security statement on
our homepage, and other places we deem appropriate so our users are always
aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. If, however, we are going to use users'
personally identifiable information in a manner different from that stated at
the time of collection, we will notify users via email and/or by posting a
notice on our Web site for at least 30 days.
Correcting/Updating/Deleting/Deactivating Personal Information
If you believe that any of your information is incorrect, or you would like to
delete/deactivate your personally identifiable information, notify us
immediately by sending an email message to
customersupport@buysafe.com, and we will promptly correct erroneous
information or discontinue your service.
Links
This Web site contains links to other sites, in particular our surety partners,
including Liberty Mutual® (www.libertymutual.com), Travelers (www.travelers.com), and ACE USA (www.acelimited.com). Please be aware that we,
buySAFE, are not responsible for the privacy practices of such other sites. We
encourage our users to be aware when they leave our site and to read the
privacy statements of each and every Web site that collects personally
identifiable information. This privacy statement applies solely to information
collected by this Web site.
If users have any questions about the security at our Web site, users can send
an email to customersupport@buySAFE.com.
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